Workshop Terms & Conditions

All Workshops conducted and facilitated by Lisa Brandis and Intuitive Reiki International are subject to the following terms and conditions.  Registration for our events can be done in person or online.  Submitting an application online will constitute as agreement to the following workshop terms and conditions.   You acknowledge and accept the Terms and Conditions specified below by registering online or in person. These terms and conditions have been made available to you online at registration.

1. Terms and Conditions

1.1.   Application – These Terms and Conditions apply to the provision of the Training Package by Intuitive Reiki (hereafter known as Intuitive Reiki).

1.2.   Acceptance – You confirm your acceptance of these Terms and Conditions by submitting this registration form for the Intuitive Reiki Training Package in person or via online registation.

1.3.   Authority to Amend – No person other than a director of Intuitive Reiki has authority to amend, vary or waive these Terms and Conditions on behalf of Intuitive Reiki.

1.4.   Interpretation – Capitalised terms used in these Terms and Conditions have the meaning given in clause 11 unless the context otherwise requires.

2. Supply of Professional Training Services

2.1.   Supply of Services – You agree to accept and pay for, and Intuitive Reiki agrees to provide the Training Package, subject to these Terms and Conditions.

2.2.   Restriction – Intuitive Reiki does not agree to provide the Training Package to any person who is not a resident in Australia OR New Zealand.

3. Bookings

3.1.   Registration Form – You may request the provision Training Package by completing and submitting this Registration Form to Intuitive Reiki. Upon receipt of this Registration Form, an Intuitive Reiki representative will contact you using the contact details provided by You in this Registration Form. By submitting this Registration Form you authorise and request Intuitive Reiki to contact you and enrol you in the Intuitive Reiki Training Package stated on this Registration Form.

3.2.   Confirmation – If you and Intuitive Reiki agree to proceed with a Training Package, Intuitive Reiki will issue you a confirmation.

3.3.   Cooling Off/Cancellation – you may cancel the Training Package within 2 days of registering for the workshop.  If Intuitive Reiki receives a cancellation request from you within the stated time, Intuitive Reiki will cancel the Training Package and refund the fees you have paid.  Should the Training Package occur within 2 days of the confirmation, the cooling off period will expire at the commencement of the Training Package.

3.4.   Rescheduling – You acknowledge that Intuitive Reiki reserves the right to reschedule a Training Session depending, among other things, on the availability of personnel and venues, and while Intuitive Reiki will use all reasonable endeavours to reschedule a Training Session, Intuitive Reiki will not be liable if you cannot attend a Training Session. 

4.  Fee and Payment

4.1.   Timing – you must pay the Training Fee in full to Intuitive Reiki prior to commencement of the Training Package. By providing Intuitive Reiki your valid credit card details, you authorise Intuitive Reiki to debit from your credit card the full payment or in accordance with the payment plan indicated on this registration form. If Intuitive Reiki does not receive payment by one of the methods contained in this clause, Intuitive Reiki may without prejudice to any other remedy it may have, cancel the Training Session or terminate the Training Package with you. You acknowledge and agree that all Training Fees are exclusive of GST unless otherwise stated.

5. Training Sessions

5.1.   Conduct of Sessions – A Training Package entitles you to Training Sessions conducted via the in-person group training.  If Intuitive Reiki is unable to provide a Training Session as a result of technical malfunction or server inactivity or any circumstance beyond its reasonable control, Intuitive Reiki will reschedule that Training Session.

5.2.   Attendance – If you fail to attend any Training Session, Intuitive Reiki will not refund you any portion of the Training Fee. You agree that the whole Training Fee is payable whether you attend and/or participate in the Training Session or not.

6.  Disclaimer

6.1.   Suitability of Services – To the maximum extent permitted by Law You acknowledge and agree that:

(i)      Intuitive Reiki does not warrant or guarantee any outcomes, or the suitability of the Training Packages, for any purpose; and

(ii)     You understand that Reiki and/or Hypnotherapy or any other therapy or training provided by Intuitive Reiki or their staff and/or representatives is not a replacement for medical treatment, including but not limited to, psychological or psychiatric services or the appropriate counselling.  You also understand that Lisa Brandis does not treat, prescribe for, or diagnose any condition.  You declare that, if You have any concerns about your ability to attend this event you will seek appropriate medical/psychological approval prior to attending this workshop.  If you have any medical/psychological conditions that you feel Lisa Brandis or Intuitive Reiki should be aware of please contact her prior to booking/attending the workshop or event via

(iii)    You indemnify Intuitive Reiki from and against any loss or damage arising as a result of your failure to obtain independent psychological or psychiatric advice, in accordance with this clause.

6.2.   Release – You acknowledge and agree that Intuitive Reiki is not liable for and You release Intuitive Reiki from any and all Claims including but not limited to:

(i)      Any failure, error, omission or interruptions in the availability or quality of the internet, telecommunications systems or other technology used during a Training Session; and

(ii)     Any interference, loss or damage to any data, computer system, mobile device or any other property arising as a result of or in connection with the provision of the Training Package; and

(iii)    Any reliance on any information, document, advice or other material(s) by Intuitive Reiki in connection with the Training Package or on its website.

6.3.   Exclusion of Liability – To the Maximum extent permitted by Law, You agree that Intuitive Reiki will not be liable for, and you waive any right you have to claim, any loss of income, production, contract and/or customers.

7. Australian Consumer Law

Nothing in these Terms and Conditions will be construed as excluding, restricting or modifying any Consumer Guarantee contained in the Australian Consumer Law. Intuitive Reiki’s liability to comply with the Australian Consumer Law is limited, at the sole discretion of Intuitive Reiki, to supplying the service again or payment of the costs of having the service supplied again.

8. Intellectual Property and Privacy

8.1.   Intellectual Property – You acknowledge and agree that Intuitive Reiki will retain ownership of all Intellectual Property created as a result of or in connection with the Training Package. You agree not to copy, reproduce, publish or broadcast any of the material contained in the Training Sessions.

(i)      I understand that any mp3 download or CD is provided for me at Intuitive Reiki’s discretion and it is for private use only and it is not to be lent, copied or sold under any circumstances.

8.2.   Privacy – Subject to the terms of its Privacy Policy, Intuitive Reiki will only collect personal information from You for the purpose of providing the Training Package to the extent permitted by Law, notifying You of other services provided by Intuitive Reiki and other parties which may be of interest to You (subject to your rights to opt out of such communications); providing information to You which Intuitive Reiki believes may be useful or relevant to your business having regard to your acquisition of the Training Package and You.  You give Intuitive Reiki permission to collect and store any personal details and other information provided by You in connection with the Training Package in accordance with the Privacy Policy.

9. Confidential Information

Intuitive Reiki will not disclose your confidential information unless:

(i)      You give your consent to disclose or use of the information

(ii)     The use of disclosure of the information is required by law; or

(iii)    The use of disclosure is required for the purpose of performing the Training Package

10. Governing Law

These Terms and Conditions are governed by and must be construed in accordance with the Laws of the State of Western Australia.

11. Definition and Interpretation

In these Terms and Conditions, unless the contrary intention appears, the following words have the following meanings:

 Term: Definition:
Claim Includes any allegation, action, demand, cause of action, suit or proceeding, howsoever arising and whether present  or future, fixed or unascertained, actual or contingent whether at law, in equity, under statute or otherwise.
Confirmation The confirmation issued by Reiki WA for a Training Package in accordance with these Terms and Conditions.
Consumer Guarantee A guarantee relating to the supply of goods or services as provided by Division 1 of Part 3-2 of the Australian Consumer Law.
Reiki WA Pty Ltd The service provider, Reiki WA Pty Ltd including its employees, servants, presenters and sub-contractors.
GST Any tax, levy, charge or impost generally imposed pursuant to the New Tax System (Goods and Services Tax) Act 1999, or any other Act of Parliament pertaining to goods and services tax.
Intellectual Property Trade-marks, trade names, domain names, logos, get-up, patents, inventions, registered and unregistered design rights, copyrights, circuit layout rights, and all related to Reiki WA and all of its agents.
Law Any law, regulation, authorisation, ruling, judgement, order or decree of any government agency and any statute, regulation, proclamation, ordinance or by-law.
Privacy Policy Intuitive Reiki Trust privacy policy published on the Website, as amended from time to time.
Registration Form The registration form issued by Intuitive Reiki Trust is for a Training Package in accordance with these Terms and Conditions.
Training Fee The fee payable by You for the Training Package, as published on the Website and/or confirmed to You at the time of purchasing the Intuitive Reiki Trust Training Package stated on this Registration Form.
Training Package The Intuitive Reiki Trust program stated on this Registration Form; a package of Training Sessions to be provided to You.
Training Session Any training session for the provision of the Training Package, at a designated time and date, under these Terms and Conditions and set out in a Confirmation.
Website  and/or
You Means you or the person who submits this Registration Form or who is named as the client in the Confirmation.


For Intuitive Reiki Trust Terms and Conditions please refer to the registration form you submitted when signing up for your Training Package.

Welcome to our Deferment Policy

Our terms and conditions do not obligate us to offer deferment of your Training Package however we understand that sometimes life gets in the way and you may need to change your training dates.

Should you need to postpone your attendance to the Training Package you may send a request to defer to the next available Training Package date

You may defer without penalty once (1) only.

Multiple deferments will incur an admin fee of AUD$50 per deferment.

Your Training Package must be attended within 12 months of enrolment. Should you neglect to attend within 12 months of enrolment your Training Package will expire and payment will be considered forfeit.

To request a deferment please download and fill out the Deferral Application form and email it to  Click here to download the Deferral Application form.

To be eligible for deferment without penalty you must submit your form 14 days prior to the Training Session.

Deferment requests inside of 8 to 14 days will incur a penalty cost of AUD$50.

Deferment requests inside of 7 days will be denied.

Deferment will be approved at Intuitive Reiki’s discretion on a case by case basis.

Workshop/Session Credit Application Form

The World Health Organization has announced that COVID-19 is a pandemic.  Please visit for the latest information and stay informed.

Will our events go ahead? 

Due to the Government restrictions now in place all of our classes will be facilitated online via a Zoom Meeting Room.

I believe we are in need of leadership from a place of love and not fear now more than ever.

We hope that you will continue your journey of learning Intuitive Reiki via our new online training, however if you do choose to wait until this is offered as an in person training please fill out the form and we will arrange a credit for the training package that you booked into.

Please click here to download and fill out our Corona Virus Credit Form and we will arrange a credit for you to attend another scheduled class of the same category within the next 12 months.  If you have any questions please email us at

Click here to download the Corona Virus Credit Application Form

For Intuitive Reiki Trust Terms and Conditions please refer to the registration form you submitted when signing up for your Training Package.

Welcome to our Cancellations and Refunds Policy. 

Our Terms and Conditions do not obligate us to offer a refund (refer to section 5.2 of T&Cs), however we understand that sometimes under extreme circumstances you may feel the need to cancel.

We empathise, however the work begins at our end from the moment you sign up. We’ve reserved your seat, made arrangements, taken time to send the appropriate emails and scheduled payments, we may have participated in phone calls and answered questions. It’s incredible how much happens to on-board each and every client and it takes time, money and commitment at our end which is why we rarely refund and have a no refund policy in our Terms and Conditions.

Yes, we are an empathetic brand however we ask that you empathise also.

With each and every request for refund it consumes even more of our time, money and commitment which is why we offer deferment when we can, and only in rare circumstances do we refund.

Although we are not obligated to provide a refund, in extreme cases you may apply for one. There is a strict process to follow.

An Application for Refund form will need to be filled out and submitted to Intuitive Reiki Trust. Applicable evidence will need to be provided to substantiate your request.

Please seriously consider applying to defer your Training Package first, as you will be far more likely to be successful. To apply to defer click here.

You may transfer or gift your Training Package to another person, please contact to arrange a transfer. Transfers must be made 14 days prior to your Training Package.

Should you wish to progress with a request for refund please follow these steps:

  1. Please refer to section 5.2 of the Terms and Conditions on your Registration Form.
  2. Please fill out and submit the Application for Refund form. Click here to fill out this form.
  3. Understand that Applications for Refunds MUST be submitted a minimum of 14 days prior to the Training Package that you are enrolled in.  No refund applications will be considered inside of 14 days prior to the Training Package.
  4. Understand that Intuitive Reiki Trust is in no way obligated to approve an application for refund.  Refunds are awarded on a case by case basis at our discretion. All refund decisions are final.
  5. Non-refundable deposits will be retained in ALL cases.

Website Terms of use

These terms and conditions outline the rules and regulations for the use of Intuitive Reiki’s website.

Intuitive Reiki International is the business name of The Trustee for Intuitive Reiki Trust and is located at:
Unit 7, 63 Shepperton Road,
Vic Park WA 6110  AUSTRALIA

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from.

You must not:

* Republish material from our website without prior written consent.

* Sell or rent material from our website.

* Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.

* Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way, that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.


Intuitive Reiki Trust may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.


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Limitation of Liability